PRIVACY POLICY

CUSTOMER CARE

At Glam Goddess Hair, we conduct our business on high values and want to give our customers the most enjoyable shopping experience. One that will keep them coming back to our store time and time again. That’s why we believe that our store and privacy policy should be fair, clear, and transparent. Below you’ll find our privacy policy, please have a read through and If you can’t find the information you’re looking for please don’t hesitate to contact us today!

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PRIVACY & SAFETY

Our user’s privacy is of the highest importance to our business, therefore please read below for full details of our privacy policy:

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How do we use, store, and protect your personal information?  We use third-party banking to verify payment and collect data, as well as, contact users after their purchase has been completed successfully.

What type of information do we collect?

Glam Goddess Hair LLC may collect personal information from our site visitors, such as email, name, IP addresses, billing details, etc. Collected information may be provided by the visitors and users of  glamgoddesshair.com or collected automatically through monitory tools.

Glam Goddess Hair LLC receives, collects, and stores any information you enter on glamgoddesshair.com or provide us in any other way.

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In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history.

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We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How is information collected? 

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When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How does our store, use, share, and disclose our site visitors' personal information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with our site visitors?

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

We may track personal information through the use of cookies.

How can site visitors withdraw their consent?

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If you don’t want us to process your data anymore, please contact us at info@glamgoddesshair.com

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Privacy policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@glamgoddesshair.com

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